How Breaking Limits saves time and simplifies logistics processes

Breaking Limits is an established company in the Fitness industry. With its products & community, it is building a healthier Netherlands, both physically and mentally.

-50%
Time savings per shipment
+100%
More insight
+75%
More efficient operations

About Breaking Limits

In December 2020, Sander, the ambitious founder of Breaking Limits, took the leap into the e-commerce world with his own webshop. After a double leg break, he realized that an athlete's mindset is not only about highs, but also how to come back after a low. 

Although the initial growth did not take off immediately due only to Facebook ads linking to his webshop, he saw an uptick when he began offering his products on Bol.com in March 2021. This success tasted like more and soon he expanded to Belgium, and then through Amazon Breaking Limits expanded to Germany, the United Kingdom, Italy, Spain and now even the United States.

Logistical challenges for Breaking Limits

However, growth was not without its challenges. The company encountered several logistical challenges, mainly in shipping products from China to Europe. Initially, Sander sent only a few boxes - no more than 5 to 10 at a time - directly from the Chinese supplier to the Netherlands. However, this process turned out to be an additional revenue model for the supplier and caused many communication problems. A Chinese supplier is not a professional freight forwarder, and communicating is difficult if you don't speak the same language. 

In addition, Sander wasted valuable time waiting for pickups for shipments from Amazon, which often did not go according to plan. This cost him time, because he did have to be present in his warehouse to pass the boxes along to Amazon's courier.

In addition, Sander had experiences with other Dutch forwarders, where he was regularly faced with a time-consuming process of constant emailing and calling before his shipment was finally fully arranged. This added to the frustration and lost time in his operations. For each shipment, he had to submit information multiple times, which could actually be done in one go. This created a sense of unease.

Cargomate's Solution

That's when Sander got in touch with Cargomate. This partnership simplified Breaking Limits' logistics operations. Cargomate's platform made booking and managing shipments a breeze, with clear steps and prices known in advance thanks to its convenient calculator. The platform allowed Sander to enter all the necessary data in one go, saving him significant time and finding more peace of mind in his operations.

Creating a shipment is now a matter of minutes, rather than emailing all day. This allows Sander to focus on other things and, above all, gives him peace of mind.

Next to that, he doesn’t need to be present in his warehouse anymore, since he stores most of his inventory at Cargomate’s warehouse. All his deliveries to the warehouses of Amazon are handled by Cargomate.

Benefits of collaboration

The biggest benefit for Breaking Limits turned out to be the time savings per shipment. What had previously taken hours could now be arranged in just 30 minutes. 

In addition, Cargomate offered direct and concrete contact via WhatsApp, among others, so that Sander always received answers to his questions within two hours. This efficiency and clear communication contributed immensely to Breaking Limits' satisfaction and success in logistics. 

It also gave Sander a sense of peace of mind knowing that he only had to provide all information once within the platform, and then everything was taken care of. Even when more information was needed, it was always well before the shipment was cleared.

Future prospects and areas for improvement

Despite the many benefits, Sander sees room for improvement in adding fulfillment work as a service from Cargomate. In particular, being able to send products with different sizes individually from one box. Currently, these are only B2B shipments and Cargomate only sends boxes, not individual pieces. This would be another step in further simplifying the logistics process for Breaking Limits.

Dream goal

Sander has big plans for the future. He dreams of distributing content in the form of interviews, blogs, videos about people who have made a comeback in the sports world after a setback. These may be athletes who return to the Olympics after a serious injury, an athlete who has started fanatically in the gym again after a setback, or someone who manages to finish a marathon when it may not have been at all obvious to that person. In short, returning from a low point is just as important as striving for high performance or pushing limits. 

He plans to share these inspiring stories via social media or even in a podcast, to motivate others and show that limits can be pushed, both in sports and in business.

With Cargomate's support, Sander has overcome logistical challenges and is looking forward to a future full of growth and inspiring successes with Breaking Limits.

window.Intercom('boot', { app_id: 'ozy0cl8a' });