Privacy statement

Privacy statement Boloo B.V.

This is the privacy statement of the private company Boloo B.V., hereinafter: Boloo. Boloo is registered with the Chamber of Commerce under number 75993228 and is located at Klokgebouw 261, 5651GW in Eindhoven. This document explains how Boloo handles the processing of your personal data. When processing your personal data, Boloo takes the utmost care.

Acquisition of personal data:

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If you use Boloo's services, you provide Boloo with a number of personal data yourself, or personal data will be obtained from you under the agreement. Personal data means all data relating to an identified or identifiable natural person.

Categories of personal data

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Boloo processes the following categories of personal data:
— Contact and name and address details;
— Email address;
— Financial information;
— Account details;
— Other personal data provided by you.

Purpose of processing

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The personal data processed by Boloo is intended to:
— To contact you to inform you about the services you have purchased and how they are executed;
— Carrying out its services;
— Completing the account creation;
— Improving the service;
— Making payments;
— Compliance with legal obligations;
— Doing marketing and communication;
— Improving the website by analyzing visitor behavior on the website;
— Data exchange with third parties for the purpose of performing the service.

Basis for processing

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The processing of personal data is only possible on the basis of the following principles: (i) legal obligation, (ii) execution of the agreement, (iii) obtained (explicit) consent from those involved, and (iv) legitimate interest. When providing Boloo's services, personal data is processed. Boloo only processes data that Boloo deems necessary for (improving) the service and carefully handles the (personal) data that it has collected about you and your use of the services. The basis for processing this data is the agreement you have entered into with Boloo. Your personal data can also be processed by visiting the website www.boloo.co if you have given your consent.

Necessity of processing

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The processing of your personal data is necessary to perform the service. The services that Boloo offers cannot be fully performed without processing your personal data. If your explicit consent is required for specific purposes with regard to the personal data, you must give separate consent.

Automated decision making

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If there is any automated decision-making, this decision-making is carried out by computer systems and/or computer programs without human intervention. The data subject is responsible for the data that he or she provides and that is used at the time of automated decision-making. If the information turns out to be incorrect or incomplete, the damage resulting therefrom is at the expense and risk of the Data Subject. This also includes the failure, late or incorrect execution of the agreement.

Retention period

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The personal data processed by Boloo is stored in accordance with the relevant laws and regulations. If a longer storage period is necessary due to laws or regulations, the personal data will be kept longer in accordance with these requirements. All (obtained) personal data is not kept longer than strictly necessary.

Third-party processing

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Boloo only shares personal data with third parties if this is strictly necessary for the execution of an agreement and to comply with relevant laws and regulations. No personal data is sold. Boloo may have a legal obligation to share personal data with third parties. If personal data is shared with third parties, processing agreements are concluded for this purpose. The third parties with whom personal data is shared are:
— The Payment Provider, for the purpose of executing an agreement. The categories of personal data that are processed are financial data.
— The Accountant, for the purpose of executing an agreement. The categories of personal data that are processed are contact and name and address details and financial data.
— Software suppliers, for the purpose of executing the agreement. The categories of personal data that are processed are location data, email address and contact and name and address details.
— Website operator, for the execution of the agreement. The categories of personal data that are processed are location data, email address and contact and name and address details.

Personal Data Security

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Boloo takes the protection of your personal data seriously and, taking into account the state of the art, implementation costs, as well as the nature, scope, context and processing purposes and the risks varying in probability and seriousness to the rights and freedoms of individuals, takes appropriate technical and organizational measures to ensure a level of security appropriate to the risk.

Website disclaimer

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By using the website, you agree to the disclaimer. Boloo reserves the right to change the content of its website and/or this disclaimer at any time without informing its customers and/or users of the website about this change. The content of the website has been compiled with the utmost care, but may nevertheless contain possible inaccuracies or be incomplete. Bolo does not accept any liability for damage caused by, or resulting from, the use of the website. The use of this website is at the sole expense and risk of a user of the website. No rights can be derived from the content of the website. All texts on the website are protected by copyright and are owned by Boloo insofar as they do not belong to third parties.

Cookie statement

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Boloo uses technical and functional cookies to optimize the website. Cookies are small text files that are sent along with the visit to a website to make visitors' user experiences more efficient. By law, Boloo may store cookies on your device if these cookies are strictly necessary to use the website. Other types of cookies require your consent. We recommend accepting cookies in order to make the website user-friendly. Visitors to the website have a check in option.

The cookies that Boloo uses are functional cookies: these cookies ensure that the website works properly. These cookies have no consequences for privacy, so consent does not have to be requested and granted. These cookies, for example, store your browser settings so that our website can be viewed best, or that the website remains accessible (load balancing), but also cookies that ensure that no other cookies may be placed (no-follow).

Google cookies are also placed on the Boloo website for Google Analytics. We don't keep any information about what you do on the internet. Google Analytics may be required to provide access to this data under applicable laws and regulations. As a result, Boloo cannot link information to a natural person.

In addition, Boloo uses tracking cookies. Tracking cookies track your visitor behavior on the website, based on which a profile is built up. This profile is not linked to your name, address, email address, etc., and is only intended to tailor ads to your profile so that they are as relevant as possible.

If you have any questions about this, please contact support@boloo.co.

Use Social Media

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Boloo uses third party cookies to optimize the website. Some cookies are placed by third-party services that appear on the website. Third parties mean Google Analytics and Social Media (Instagram, Facebook, Twitter and Youtube). The use of cookies from other companies (third parties) is subject to the privacy and cookie policy of the company concerned. When you click on the Social Media button on the website, a Social Media cookie is placed. For the cookies of Social Media parties and the data and/or personal data they collect with them, Boloo refers you to the privacy and cookie statements of these parties.

Browser settings

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If you do not want websites to place cookies on your device that you use to view the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and you must give permission for the cookie. Failure to do so may result in the website not working properly, for example. You can adjust your browser settings so that your browser rejects all cookies, including third party (s) cookies. You can also delete placed cookies. To do this, you must adjust your browser settings via preferences and then you can adjust the privacy settings.

This privacy statement does not apply to third party websites that are connected to this website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

Rights of data subjects

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As a data subject, you have the following rights:
— Right to view;
As a data subject, you have the right to obtain an answer as to whether or not your personal data is being processed and, if so, to obtain insight into the processing thereof.
— Right to rectification;
You have the right to obtain the rectification and completion of incorrect data.
— Right to erase data
Without unreasonable delay, a data subject must obtain the deletion of personal data concerning him or her.
— Right to restrict processing;
As a data subject, you have the right to restrict the processing of your personal data. Please contact Boloo for this.
— Right to data portability;
A data subject has the right to obtain the personal data concerning him that he has provided to Boloo in a structured, common and machine-readable form, and also to transfer this data to Boloo without being hindered by the controller to whom it was provided.
— Right to object;
The data subject has the right at any time to object to the processing of personal data concerning him or her, including profiling based on those provisions, for reasons related to his specific situation. Boloo will stop processing the personal data unless there are compelling legitimate grounds for processing that outweigh the interests, freedoms and rights of the data subject related to the exercise, institution or defence of legal claims.

Complaint

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If you have a complaint about how Boloo handles your personal data, or wish to exercise any of the above rights, you can contact us via the website, by e-mail support@boloo.co. To ensure that you wish to exercise a right, Boloo requests that you send a copy of your ID. You can hereby make your passport photo and MRZ (strip with numbers at the bottom) black to protect your privacy. Boloo will respond to your request as soon as possible, but no later than 4 weeks. You can also file a complaint with the Data Protection Authority. This is the competent enforcement authority. To do so, you can contact us via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

Changes to the Privacy Statement

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Boloo can change the privacy statement at any time. The most recent version is published on the website. Therefore, always keep an eye on the website for the latest version. If the new privacy statement has consequences for how we process already collected data related to you, we will inform you by email.

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